A primary contact is useful to have listed as it lets us know who to contact with anythign regarding your site. We have records that keep track of the person listed as an account contact, but sometimes things change within the chorus and we may not be informed. To make sure we always know who to reach out to, you can fill out the primary contact information.
To change the primary contact, follow these steps:
Navigate to: Settings & Admin > Site settings > Site Info
Edit the Primary contact fields, and click save.